Dealing Dilemma During Crisis

Have you worked for or followed leaders who succeeded in the midst of crises? What differentiates those leaders who happened to remain victims of a crisis and those who led during chaotic circumstances well? What kind of leaders are successful during times full of dilemmas? What kind of leaders tend to fail when faced with distressful times where they must deal with lots of dilemmas at once?

Crisis breeds chaos. Things become unpredictable. The style, preference, and process that have been allowing you to lead successfully, they suddenly become inadequate. Your assets become liabilities. The ‘map’ you have been using to guide you ends up obsolete and unable to assist you to navigate safely during times of distress.

What you learned while in schools and the experiences you have accumulated thus far aren’t relevant any longer. You’re thrown off your game. Your programs, schedules, and routines are busted. You feel like you are starting from scratch. You become vulnerable and in a disadvantageous position. That is what you experience during a crisis.

A crisis moment is also full of contradictions. Your boundaries are no more there or unable to protect you. Uncertainty and doubt increase. With limited and sometimes inaccurate data you are expected to make decisions, sometimes tough ones. You no longer have the luxury of taking ample time to think, reflect, and run your ideas by your inner circle. The latter may not be there as they are dealing with their own crisis or clueless about what you are dealing with.

Those leaders who took the time to grow and stretch themselves are well prepared to deal with the dilemmas a crisis presents. They have been waiting for such a chaotic moment ahead of the curve. Those who haven’t are in big trouble.

Pilots who rescued their passengers, crews, and themselves from deadly crashes were those who did their homework. It wasn’t by chance they made a ‘miraculous’ maneuver. They had been there and familiar with the chaotic situation they found themselves well beyond it actually happened. They weren’t blindsided. They had already faced the incident (something similar to it) and responded to it successfully in their heads.

Smart leaders intentionally grow during peace, prosperous, and stable times to outgrow times of distress. They deliberately immunize themselves. They pass through so many simulations anticipating challenges before they surface.

The same with successful boxers. They had been training well and anticipating the deadly blows that might come from their opponents. As a result, they responded and even leveraged the moments that were intended to knock them down for their own advantages. They actually hit back with counter-attacks that led them to victories again and again. I like what Mike Tyson said, Everybody has a plan until they get hit.”

Leaders who never prepared for crisis moments, those who failed to grow during normal times on how to deal with unexpected hits from a crisis think that they are okay until they are hit by a crisis. When that happens, they don’t know what to do. They drop the ball and become ineffective leaders. They are unable to help their people come out on the other side safely and victoriously.

On the other hand, leaders who succeed during a crisis are those who can lead in the midst of contradictions very well. Leaders who are willing to bust their own boundaries. Leaders who could come out of their comfort zone quickly. Leaders who challenge their own style, preference, system, and those who have the willingness to change their approaches, reform their institutions, and continue to adapt to the unpredictable situations they face during times of distress.

Dogmatic leaders cannot lead during crisis successfully. They aren’t willing to disrupt their normal styles, routines, and approaches. They are either too rigid and unwilling to make changes or too slow to do so on time when it matters the most.

In Episode 12, I shared some of the dilemmas leaders may face. I also suggested how to deal with dilemmas during times of crisis. Below are the most common ones:

  1. Empathy vs. Toughness. There are leaders who have empathy. They put themselves in the place of others. They tend to make every decision solely based on how it affects their people. Likewise, there are leaders who base their decisions based on hardcore data and facts. They don’t hesitate to make tough decisions regardless of how these may affect their people. Depending on their industries, both could be successful. The question is: Are they willing to face the dilemma and entertain making decisions by stepping outside of their comfort zone during times of distress. For instance, leaders who incline to be empathetic all the time, are they willing to make some tough decisions during a crisis to protect the majority and the greater good even if some of their decisions may affect some. Leaders, who solely depend on data to dictate their decisions, are they willing to put the life and well being of their people first whenever necessary regardless of what the data and bottom-line says?
  2. Optimistic vs. Realistic.
  3. Programmed vs Casual.
  4. Strategic vs. Tactical

To learn more about the other three dilemmas, click below and watch Episode 12:

If you haven’t yet, make sure to subscribe to this channel so that you won’t miss future episodes. Like, leave your comments, and share it with those who may benefit from the show.

If you prefer to listen to the podcast version, here you go:

If you haven’t yet, connect with me on social media. Go to www.assegid.com and on the top left side, you will find the social media icons. I post multiple times a day inspirational and informative messages. Engage with me on social media and let the learning continues until we see each other again with another episode.

By the way, I also released an online course ‘Overcoming First-Timer Syndrome’ for Team Leads, Project Managers, Supervisors, and Business Owners. The course has 11 modules. Each module has 30 – 45 minutes of video teaching and a worksheet that summarizes the main discussion points, learning objectives plus lots of assignments. There are also some downloadable samples and templates. To learn more about the course, check out this page: https://www.successpws.com/first-timer

Leadership in Crisis (Video clip)

Have you wondered what distinguished great leaders from ordinary? Do you know what happened to leaders who failed to meet the demands of the Hour of crisis? What about those who stepped up during times of distress?

Nobody attained individual and collective greatness without passing through the ‘fire and storm’? Those who hesitated or shied away or failed to meet the demands of times of crisis not only did they unable to lead in the aftermath but also their legacy went to the drain.

Think about the leaders you and I admire. Leaders we still quote and look up to. These are the ones demonstrated great leadership during hard times such as wars, pandemics, economic meltdowns, social injustice, and so on.

Crisis makes or breaks one’s leadership. Either a leader during a crisis comes out victorious and hero/heroine or ends up being a victim of history depending on how they handle themselves during times of crisis. If they invested in their leadership growth, it shows. If not, it shows too.

We need strong leadership at all times. But, we need more of that during a crisis. What kind of leaders do we need during times of distress? Below are the 7 key leadership qualities important to succeed during tough times like right now. I’ll enlist the top three and further explain the first attribute, and encourage you to watch Episode 11 to learn more about the rest:

  1. Character. Character in leadership is an all-time necessity. Character makes or breaks one’s leadership. No one can influence another human being successfully and sustainably without character. However, the stake is high during a crisis where a leader cannot successfully lead without character especially trustworthiness. People follow leaders during crisis whom they trust; leaders who have credibility and authenticity. Unfortunately, character cannot be built overnight. If you didn’t have character prior to the crisis, it will be hard, if not impossible, to lead during times of crisis. Of course, you could be new and you haven’t yet earned your people’s trust or your character has been damaged for whatever reason and people aren’t yet there to give you their heart hundred percent. Whatever the case may be, if you don’t have the character level required to lead with authenticity and credibility, while building (rebuilding) your character, you need to borrow trust. Form a crisis management team (give it whatever name you want), empower and put them at the front. Even if you may not be at the top right now where you may not need your character right now, building/rebuilding your character takes time. Begin working on it starting from today.
  2. Empathy. One of the most important but at the same time very hard leadership competency great leaders have is empathy. Leaders must relate to their people in every situation. However, compassionate leadership is highly needed during times of crisis. More than ever, leaders should exude empathy proving their people they do actually care and understand what their people are going through. You cannot lead effectively during times of distress while you’re in the bubble and out of touch. You must come down to reality and relate with what is happening either through discerning, visiting (of course protect yourself & others when you do that during pandemics) & by being there at the frontline (in person or virtually). The challenge is keeping the balance between showing compassion to your people who are expressing tones of stress and at the same time leading the people boldly regardless of the uncertainties and harms that lay ahead. It’s possible to challenge your people to step up to the plate and share the burden while recognizing the fears, doubts, hardship, and frustration your people are experiencing throughout the journey.
  3. Resourceful. Success in leadership takes becoming resourceful. You cannot attain personal and corporate greatness by depending only on resources that are in your backyard. The bar is high during times of crisis. Surviving, outlasting & thriving in the aftermath of a crisis demands the ability to mobilize every available resource at your disposal. Be resourceful and tap into the individual and collective potential of your people by creating an atmosphere that engages your team. Leading during times of crisis also requires tapping into resources well beyond your backyard.
  4. And more.

I encourage you to watch Episode 11- Leadership in Crisis. I suggested 7 bare minimum leadership qualities leaders need to develop to outlast times of crisis and lead them safely on the other side successfully. Once you watched it, let me know your thoughts. What is the main takeaway for you? Which leadership qualities you already have? Which ones do you need to work on? How do you plan to improve them?

The follow-up 2 episodes will cover ‘Dealing Dilemmas During Crisis’, and ‘What MUST We should do During Crisis’? Don’t hesitate to send me if you have any questions that you would like me to answer in the upcoming episodes.

Don’t forget to subscribe to the channel if you haven’t yet so that you won’t miss future episodes. Like, leave your comments, and share it with those who may benefit from the show.

If you prefer to listen to the podcast version, here you go:

If you haven’t yet, connect with me on social media. Go to www.assegid.com and on the top left side, you will find the social media icons. I post multiple times a day inspirational and informative messages. Engage with me on social media and let the learning continues until we see each other again with another episode.

By the way, I also released an online course ‘Overcoming First-Timer Syndrome’ for Team Leads, Project Managers, Supervisors, and Business Owners. The course has 11 modules. Each module has 30 – 45 minutes of video teaching and a worksheet that summarizes the main discussion points, learning objectives plus lots of assignments. There are also some downloadable samples and templates. To learn more about the course, check out this page: https://www.successpws.com/first-timer

Leadership During Times of Crisis

The theme of Episode 11 will be leadership during times of crisis. Crises birthed the leadership of the great ones I studied. As they stepped up to serve their generation selflessly during tough times, their leadership birthed. Because they ventured to lead during times of distress, their lives transformed from underdog to great!

If you’re a leader, know that your leadership won’t ever reach its climax without the test of crisis. The latter tests leaders like fire tests precious stones. The great leaders we all quote and look up to today were all earned our respect and adulation because they passed the test of time. They led during times of distress. They led their people triumphantly through the storm and fire and landed them on the other side safely. What is more? Not only they grew their people and institutions to outgrow the crisis, but they also transformed their people to the point where things were better than where they had been before the advent of the crisis.

Let’s talk about you. You may be an underdog and thinking right now that what I’m talking about here doesn’t apply to you. Stop that thinking for a moment and listen to me. What kind of leader do you want to be during and after this crisis? A chicken or an eagle leader? How do you want to be remembered in history, especially if history placed on your hand the destiny of people?

Think hard and forget the roar of this crisis and other irrelevant noises around you for a while. Have you thought about this? You could end up, once the show is over, you were a disappointing leader who fed its people and lost what had been built for years to a monster like this pandemic!

Let me challenge you. Are you sure that when you ask your people “Are you better than where I found you?”, would they say YES? If you’re not sure, you still have a chance to change the answer to that question. The scenario could be different: They may look back and say “Not only we have come a long way because of your leadership but also developed resilience and emerged better than where we were before the start of all of this. We want you to continue LEADING us into the future!”

Don’t undermine yourself. The great ones who stepped up to serve during the highest needs of their people and in the process transformed their lives from underdog to great were just like you. You have what it takes in you to wither away this crisis and enable your people not only to survive but also to end up being in a better place once this all is over.

I’m here to give you the right perspectives you need during times of distress and equip you to develop the right mindset, leadership attributes, and character that enable you to serve with leadership excellence.

Stay tuned! It will be recorded and released this weekend. If you’ve not yet, subscribe to the channel to get a notification. In the meantime, watch Episode 10:

Emotional Fitness in Crisis

One of the most important competencies we all need to survive, outlast & even thrive during a crisis is our emotional fitness. If you have invested in your emotional fitness ahead of the curve, you’ve now the emotional resilience and the ability to withstand the direct and indirect stress this pandemic unleashed against all of us.

This is especially high time to have emotionally fit healthcare professionals, law enforcement personnel, and leaders who are making tough calls. If they haven’t developed this competency already or not willing to do so now, we’re in big trouble as a society! The general public may panic, afraid, stressed & emotionally unbalanced, it is expected in such tough times.

The frustrating thing is that these professionals and leaders have been already overstretched and we taxed them heavily before even the advent of COVID19. Now, on top of what was going on against them in terms of workload, they have to deal with many of us who are under distress! History now put on their shoulder a responsibility to serve their respective society and lead them to survive and outlast this monster.

The point is, more than ever, we need EMOTIONALLY FIT Healthcare and Law Enforcement professionals and Leaders. As a learning professional who has been empowering leaders to develop emotional resilience, I had been passionate whenever I facilitated workshops and webinars on the theme of Emotional Intelligence. Now, I’m supercharged to play my little share as we empower our clients to develop their emotional resilience during this crisis.

In January, when I was in Canada, I recorded a few minutes video clip on my cell phone about Emotional Fitness. Watch it and let me know your thoughts and how your emotional fitness has been helping you overcome stress, challenges, and crisis:

How to View Crisis

Have you experienced crises before? I’m sure you did as far as you live on this planet. What did you feel when you face a crisis? How did you view the crisis at the height of the moment? How did you react?

I relate to you. Crises- some lightweight and others heavyweight, came upon me many times. I didn’t like them. Who does? They are uninvited intruders.

Of course, the way we view and respond to each crisis varies. I used to resent any form of crisis. They created discomfort and messed up with my plan. I still remember the countless hours I spent complaining about why this, why now, and why me 🙂

However, my perspective about crisis changed when I learned that the great ones I studied actually befriended with crises. Rather than fussing about crises, they welcomed them as opportunities. A crisis that came to wipe them out, ended up being a victim itself. They used the crisis to challenge themselves. They also showed the world what they were made of by turning the crisis into opportunity.

What is a crisis? Simply, a crisis is an extreme form of unplanned change. Changes can be divided into two major categories: Planned and unplanned changes.

We all plan for some changes, especially during the beginning of a new year. We may plan to change our lifestyle, job, relationships, etc. Such changes happen with your full knowledge and you have planned for them. You decided when and how to lead these changes. However, there are changes you never planned and anticipated but you had to deal with them.

The pandemic is a crisis with a global scope. We didn’t plan for it. We have no control over how the virus transmits and which regions, persons, and age groups it should and it shouldn’t infect. We are helpless, at least right now.

Powerful countries that have well-developed security apparatuses were blindsided. They didn’t see it coming. They were stunned. Sadly, some leaders of powerful nations have become victims of the virus. This crisis hit even the most fortified palaces. The most advanced healthcare systems are broken and disarmed.

What differentiates crisis from other unplanned changes? What are the features of a crisis? Below are just the most common features of crises:

  1. Sudden. They are sudden. We find ourselves suddenly impacted.
  2. Uncontrolled. Crises are uncontrollable at many levels. We don’t initiative them but we cannot escape their direct and/or indirect impacts. We experience them or their impacts but we cannot control them. If we had control, we would have stopped this pandemic weeks ago. We don’t have a meaningful say and control in the way the crisis goes and ends.
  3. Helpless and victims. Crisis makes us feel we are helpless and victims.

Regardless of these natures of a crisis, I don’t want you to feel like you are helpless and a victim of this pandemic. It is saddening many people have died. Many people are now sick and struggling to beat this invisible enemy.

Those of us who are alive and healthy, we should be thankful. We should pray and serve others as a way to show our gratitude. We should also support the men and women at the front line taking care of the victims of this brutal disease.

That being said, even if you don’t have control and may not have a meaningful say about what is happening in the world around you. But, you can control how you view it, and most importantly, how to respond to it. You can become fearful, hide, worry, complain, and spend countless hours contemplating the worst things that could happen on you and your loved ones.

Or, you step up and stand up to face this threat against humanity, and do something about it. It is already here. Without our permission, it’s ravaging people and economies. We can complain and at the end of the day lose to it or face it head-on and in the end, beat it and benefit from the experience what so ever bad experiences we have had so far and will have.

What I’m saying is that why don’t we view it as an opportunity? Why don’t we learn the weaknesses that made us vulnerable to this pandemic, come up with strategies, approaches, products, and services, not only to beat it now but also become even stronger to defeat any future pandemic? We have a choice of how to view and respond to this crisis.

In Episode 10, I talked about how we should view the current crisis as an opportunity. Yes, we didn’t cause it. We don’t have 100% control to dictate how it ends. It has come to threaten all of us and our well being. Yes indeed, it has come to put some of you out of business. Right, it may cause some of us to be ‘dethroned’. However, we can decide to view it as an opportunity, a steppingstone. We can step up in the face of this crisis to serve in the area of our passion to give our best.

For sure, a crisis comes on all of us. It doesn’t discriminate based on gender, race, ethnicity, age, or social status. It is a great equalizer. Unfortunately, only a few will come out the other side winners.

Believe me. Crises like this turn many underdogs into greats. Besides. when the dust settles, we will welcome many heroes and heroines. Don’t also forget that some will end up rich by responding to this crisis and becoming solutions. The question is: Would you like to be one of these by stepping up and bringing your best to serve your community?

These individuals view a crisis like eagles view storms. All birds hide in the face of a storm. That is not so with eagles. They rather use the opportunity to fly high effortlessly.

When a hurricane hits a region, there are trees that stand tall regardless of the damage their counterpart trees sustain. These last-standing trees are built to last a crisis like a hurricane.

What about you? Are you tapping into your reservoir and creativity to take your profession and business to the next level by coming up with practical products and/or services to fight the direct and indirect effects of this pandemic? Have you been working on your resilience so well that you cannot wait to test and demonstrate your ability to outlast and beat this crisis?

You have a choice of how you view this crisis.

I know, I’ll be criticized for saying this. We must be thankful to Crises like the current pandemic. Humanity wouldn’t have been where we are TODAY without crises keeping us on our toes. They challenge us to keep moving forward to unleash our greatness. We have untapped potential. The glorious days of humanity are ahead of us!

I encourage you to watch Episode 10- How to View Crisis. Once you watched it, let me know your thoughts. What do you like about this episode? Any lesson or insight you gained? If you have any question, let me know.

The follow-up 2 episodes will cover ‘What Kind of Leaders Do We Need During Crisis’, and ‘What MUST We should do During Crisis’? Don’t hesitate to send me if you have any questions that you would like me to answer in the upcoming episodes.

Don’t forget to subscribe to the channel if you haven’t yet so that you won’t miss future episodes. Like, leave your comments, and share it with those who may benefit from the show.

If you prefer to listen to the podcast version, here you go:

If you haven’t yet, connect with me on social media. Go to www.assegid.com and on the top left side, you will find the social media icons. I post multiple times a day inspirational and informative messages. Engage with me on social media and let the learning continues until we see each other again with another episode.

By the way, I also released an online course ‘Overcoming First-Timer Syndrome’ for Team Leads, Project Managers, Supervisors, and Business Owners. The course has 11 modules. Each module has 30 – 45 minutes of video teaching and a worksheet that summarizes the main discussion points, learning objectives plus lots of assignments. There are also some downloadable samples and templates. To learn more about the course, check out this page: https://www.successpws.com/first-timer

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