“…Some years ago, Global Health Research (GHR) faced a valuable opportunity for growth when one of its managers- Dan Murphy, entered into conflict with his boss due to a lack of certain soft skills. Dan is an excellent researcher. He is intelligent and creative when it...

"Within the first 24 months of taking a new position, 60% of new supervisors fail." Corporate Executive Board (CEB) This could have been avoided. However, many organizations throw their first-timers into deep water and watch to see if they swim or sink. They either don't care or...