07 Feb Own Your Mistakes to Generate or Regenerate Trust
No one can do things right all the time.
People don’t need to trust you for never making mistakes. They don’t need to believe that you will always be perfect and do things right.
However, you need people to trust you that you are predictable, especially when you stumble and make mistakes.
The quickest way to become trustworthy or regenerate a lost trust is to become vulnerable, and immediately take responsibility when things go wrong.
The fastest way to lose credibility is to become defensive or cover things up.
If you own your stumbling and mistakes as quickly as possible, most people forgive and give you another chance.
The worst act that can rob your trustworthiness with the speed of light is not owning your mistakes promptly.
#trust #trustworthiness #credibility #vulnerability #predictability